FAQs

Yes, just contact admin@speeddater.ie and provide the screenname you want. We will check if it is available and not already in use. We will then change the screenname for you.

Yes. You can select the mails that you receive form SpeedDater.
To update your Email settings:
1. Click on the "my account" link in menu.
2. Click on the "Email Settings" link in Account block.
3. Turn off/on several different types of email services and press "update email settings" button.

No, we do not allow attachments.

No, you can only send mail to other members of SpeedDater Online, using their screenname. If you try to send mail to an external email address it will simply disappear!

Make sure you have filled in your own postcode on the basic profile screen. This is never displayed to any members, but is used to 'power' our location tool. Then in search you will be able to look for other people who live within 10, 25, 50 or a hundred miles of you. Also you can use our Postcode search. Remember, if they haven't put in their own postcode, we can't tell where they live so you won't be able to find them!

You can look at the profile of anyone who is chatting with you by clicking on the photo to browse their profile.

If you do not want to chat to an individual for any reason, you can block that person for as long as you want. You will then be invisible to them. To block someone, simply go to their profile and click on the "Block" button. To check who you have blocked go to "View my profile" and "Blocked". You can see a list of who is blocked and can "unblock" them.

If you registered the profile with the wrong membership type, please contact us with the request to let us alter it for you. Find 'Contact us' link at the bottom of the page, follow to the option "How do I amend my profile information?", pick "Gender" and finally choose the correct gender type from the drop down menu.

Under our terms and conditions, you must provide us with a valid email address in order to use SpeedDater.
To change your email address:
1. Click on the "my account" link in menu.
2. Click on the "Update your Email" link in Account block.
3. Enter the new email address and press "update address" button.
Once you have changed your email address, it must be verified. We do this by sending a new password to the new email address you entered. Once you have logged in using the new password, you will regain full access to the site.

In order to change your password:
1. Click on the "my account" link in menu.
2. Click on the "Update your Password" link in Account block.
3. Enter your new password, retype it in the appropriate boxes and click on the "change password" button.

Our mail service is completely confidential and discreet. You simply click on the member's 'mail' link from search results or from the full profile of the person you want to contact and then write and send! Once you have sent a mail, a copy will be put in your 'sent mail' folder, so that you can see who you have written to.

We cannot control whether another member writes back to you or not. We do hope that all our members are polite enough to say 'thanks but no thanks' if they are not interested.

Simple, click "forgoten your password" on our Home page. We will send your login and password to your email account.

If the system does not accept your password, your account must have been blocked.
Possible reasons for that are:
1. You emailed Customer Service and asked of profile removal.
2. Some of our customers complained about your activity.
Please contact admin@speeddater.ie to resolve the issue if none of these situations describe your problem.

The new and improved video chat is now available to all full members who want to see and hear others who are online now.There is no better way to go on an online date than to get up close and personal with live video and audio.To chat with somebody using the audio/video feature it is best that both of you have a webcam, although one way video is possible.

In the activity section, you can see who has been checking out your details. You might want to mail them back if you like the look of them. A red asterisk indicates the last activity between you and the other person.

Chatting is one of the easiest ways to get to know anyone else who is online. Simply click on the "chatting" link from search or from their profile and you can send them an instant message.

There is a sound alert for a chat. You can switch it off using your computer's own sound settings. I.E. Turn the volume down on your computer.

Search is based on what people enter into their own profiles. So, if you select a lot of criteria, you will only get results from people who have filled in all that information. So you may need to leave some sections completely blank... if something is not important to you, don't tick any boxes in that section at all - that way you will find people who simply haven't filled in that part of their profile yet.You can change the settings as much as you want. The best way to set up the right criteria for you is to start by only including the things that are absolutely essential... then add 'nice to haves' until you get a list of members who are about right for you!

Sometimes when the site is really busy there can be a short delay between chat messages. This is rarely more than a few seconds.